Connections
Authorize MindsNet apps safely
Recognize a legitimate authorization flow and recover from cancelled or expired requests.
Applies to the current S.A.I. experience
A normal flow
- You begin in the app that needs authorization.
- S.A.I. shows which app is asking and asks you to approve the active account.
- Approval returns a limited result to the requesting app.
- You can cancel without sending credentials to the app.
Reject suspicious requests
- You did not initiate the connection.
- The domain is misspelled or unexpected.
- Someone asks you to copy a token, password, or code.
- The request promises money, account recovery, or special access for approval.
Expired or wrong-account request
- 1Cancel the current request.
- 2Confirm the active S.A.I. username.
- 3Return to the requesting app and start again.
- 4Approve the new request only after the app and account are correct.
Still need help?
Contact support with the page, device, expected result, and steps to reproduce. Never send passwords, verification codes, or access tokens.
Contact support